Last Updated: December 6, 2025
IndianPsychologists.in, operated by Joyful Psych Ventures Private Limited, is committed to protecting your privacy. We understand that mental health is a sensitive subject, and we treat your data with the highest level of confidentiality and security.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We collect information to provide a secure, verified, and efficient experience for both help-seekers and professionals.
A. Personal Information (For All Users)
When you register, subscribe to our magazine, or contact us, we may collect:
- Name
- Email Address
- Phone Number
- Login Credentials (encrypted)
B. Professional Information (For Psychologists)
To list your practice on our directory, we require additional information:
- Public Profile Data: Clinic address, education, specialization, RCI Registration Number, and consultation fees. This information is displayed publicly to help users find you.
- Verification Documents: We collect sensitive documents (such as RCI Certificates, Degree Certificates, or Aadhar/PAN cards) solely for the purpose of identity and credential verification. These documents are strictly confidential and are never displayed publicly.
C. Automatically Collected Data
When you access the site, our servers (LiteSpeed) and analytics tools (like Google Analytics) may automatically record:
- IP Address
- Browser Type
- Operating System
- Access Times
- Pages Viewed
2. How We Use Your Information
We use the collected data for the following specific purposes:
- Verification: To vet the credentials of Clinical Psychologists, Counselling Psychologists, and other mental health professionals to ensure directory integrity.
- Service Provision: To allow users to search for and connect with professionals based on location and specialization.
- Communication: To send you administrative emails (account confirmation, policy updates) or newsletters (if opted in).
- Security: To detect and prevent fraudulent activity or unauthorized access.
3. Sharing of Your Information
We respect your data. We do not sell, trade, or rent your personal identification information to others.
We may share information only in the following situations:
- Service Providers: With third-party vendors who perform services for us, such as payment processing (e.g., Razorpay, PhonePe) or email delivery. They are obligated to protect your data.
- Legal Compliance: If required by law or in response to valid requests by public authorities (e.g., a court or government agency in India).
4. Cookie Policy
We use cookies to enhance your experience.
- Essential Cookies: Required for you to log in and navigate the site.
- Analytics Cookies: Help us understand how our website is used so we can improve it. You can choose to disable cookies through your browser settings, though this may affect your ability to use certain features of the site.
5. Data Security
We implement appropriate technical and organizational measures to protect your data.
- Our website uses SSL (Secure Socket Layer) encryption to ensure data transmitted between your browser and our servers is secure.
- Verification documents are stored in secure folders with restricted access, available only to our vetting team.
However, please be aware that no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access: Review the personal information we hold about you.
- Correction: Update or correct your profile information at any time via your Account Dashboard.
- Deletion: Request the deletion of your account and data. Please contact us at the email below to process this request. Note that we may retain certain verification records for legal compliance.
7. Third-Party Websites
Our platform may contain links to external websites (e.g., the RCI website or external blogs). We are not responsible for the privacy practices or content of verified third-party sites. We encourage you to read their privacy policies.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will indicate the latest revision.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Joyful Psych Ventures Private Limited Email: care@indianpsychologists.in